Privacy Policy

lock_open 1. Information We Collect

We do not collect personal information that can directly identify you (such as your real name, physical address, or phone number) during the normal course of gameplay. However, to provide a stable, optimized, and ad-supported gaming experience, we integrate third-party tools that collect specific device-related data automatically.

• Support & Direct Communications: If you contact us directly via email (support@blakerichardson.shop), we may receive your email address, name, and any other files or messages you choose to send us to help troubleshoot technical issues.
• Technical & Device Specifications: Our analytical tools automatically collect details such as device manufacturer, model, operating system version, CPU/GPU specifications, screen size, system language, and network type (e.g., Wi-Fi, mobile network).
• Advertising & Unique Identifiers: We collect mobile advertising identifiers, such as the Google Advertising ID (GAID), to display relevant marketing messages.
• Gameplay Performance & Logs: We track anonymous gameplay events (e.g., levels completed, time spent per stage, items clicked, high scores) and standard crash logs (e.g., stack traces, ANR data) to fix software bugs and improve gameplay mechanics.

ads_click 2. Third-Party Service Providers

We use third-party services that may collect information used to identify you. Below are the service providers utilized in the App, along with links to their official privacy policies:

build 3. How We Use the Collected Information

The gathered technical data is processed specifically for the following purposes:

• To maintain game stability, evaluate CPU loads, and eliminate runtime gameplay freezes.
• To provide personalized advertising, adjust pacing, and deliver regional banner or interstitial updates.
• To monitor performance trends and adjust level designs based on player completion rates.
• To communicate directly with you regarding support requests or compliance issues.

security 4. Data Protection and Retention

We value your trust and incorporate standard technical safeguards to prevent unauthorized access, alteration, loss, or disclosure of collected technical records.

Because the app does not maintain online profiles or capture sensitive personal records, we do not keep user accounts on our servers. Technical performance indices, logs, and anonymized identifiers are only retained for as long as necessary to conduct advertising and quality audits, and are periodically cleaned or anonymized.

Please be aware that although we employ robust security systems, no electronic storage or internet-facing protocol is 100% immune to risk; consequently, we cannot guarantee absolute security.

child_care 5. Children's Privacy (COPPA)

Gear Snap Puzzle is not intentionally designed for or directed at children under the age of 13. We do not knowingly collect personal identifiable information from children under 13 years of age.

In the event that we discover a child under 13 has inadvertently provided us with personal details (such as via a support email), we will immediately delete this information from our email servers. If you are a parent or legal guardian and suspect that your child has sent us personal records, please contact us at support@blakerichardson.shop immediately so we can take immediate corrective actions.

gavel 6. International Regulations & Rights (GDPR & CCPA)

Depending on your region (such as the European Economic Area or California), you are granted specific statutory rights regarding your digital trace:

• Right to Access/Know: You can request a summary of the technical information categories collected.
• Right to Deletion: You can request the erasure of any direct support tickets or communications.
• Right to Opt-Out: You have the right to opt-out of personalized advertisement targeting. You can easily do this by adjusting the tracking permissions inside your Android settings menu (e.g., "Opt out of Ads Personalization").

update 7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to align with legal developments or adjustments in our operational pipelines. We advise you to review this page periodically for any modifications. Any updates are effective immediately upon being published on this page.